35 results for “profile”
Clear search- Manage your guide profile and pricesYour profile completion scoreYour dashboard shows a profile strength score based on things like your cover photo, gallery size (at least 4 photos), bio, tagline, languages, specialties, pricing, and meeting point. A more…
- Photos that work on your profileYour profile photoAdded when you apply, this is your main headshot — the one travelers see on search cards and in their booking. Use a clear, recent photo of your face with warm lighting. Avoid group shots,…
- Read a guide profileA guide's profile is where you decide whether they're the right fit for your trip. Here's what each part means and where to find it.
- Why your profile isn't showingCheck these firstIs your application approved? Your profile only appears publicly once your guide application has been approved. If you're still pending, see Application status and review. Have you hidden your own…
- How to write a great guide profileWhat makes a profile convert…a good place to signal that in your own words. Proofread. A profile with typos reads as less trustworthy, especially to a traveler meeting you for the first time.
- What other people can seeGuide profiles are publicA published guide profile shows photos, bio, tagline, tour description, languages, specialties, service cities, rates, meeting points, and published reviews. It's designed to help travelers evaluate…
- Manage account settingsTraveler settings…details and photos live separately, under Personal Info in your profile.
- How guides are verifiedNo guide profile goes live on Rainbow Tour Guides without going through our verification process first. This is one of the main ways we keep the marketplace safe and trustworthy for travelers.
- How to apply to be a guideThe eight stepsBasics — Your name, profile photo, country, primary city, and any additional cities you guide in. You'll also add your sexual orientation, pronouns, and gender identity. Your orientation is shown on…
- Choose a tour durationWhat "Starting from" means on a profileThe headline price you see at the top of a guide's profile is their lowest priced duration, not necessarily the one you'll end up choosing. If a guide's cheapest option is their 4-hour tour, that's…
- Discretion and privacy for LGBTQ+ travelersYour profile isn't browsableTraveler profiles are never public. Nobody can search for or browse travelers the way you can browse guides — your profile is visible only to you and to a guide you actually have a booking with.…
- Find the right guideCompare a few profiles before you requestOnce you've shortlisted a few guides, open their full profiles to compare languages spoken, specialties, tagline, bio, and available tour durations. This is also where you'll see their meeting points…
- How it works for guides1. Apply and build your profile…a guide and work through the application, which covers your profile basics, an alignment agreement (affirming your connection to the LGBTQ+ community and agreeing to our code of conduct), your…
- Accept or decline a booking requestDeclining a request…anything else — you can decline it. Declining doesn't affect your profile or your standing as a guide in any way.
- After your application is approvedCongratulations — once your application is approved, your profile goes live immediately and travelers can start finding and booking you. Here's what to check first.
- Change your email or passwordTravelersChange your email: go to Personal Info under your profile, enter your new email, and confirm. We'll send a verification link to the new address — the change only takes effect once you open it, so…
- Email and notification preferencesOpens and clicks…to judge which emails are useful, not to build advertising profiles. If you'd rather we didn't know when you open an email, turn off automatic image loading in your mail app. See our Privacy Policy…
- Guiding in more than one cityAdding or removing a cityOpen Profile, find your basic info section, and update your primary city or your list of additional cities from there. Changes are saved as soon as you submit the form — there's no approval step or…
- How booking works for travelers1. Find your guide…that guide before. See Find the right guide and Read a guide profile for tips.
- Manage your availability and requestsYour limits…accept on a tour, from 1 to 8 travelers. Both are set from your profile and apply to every booking request you receive.
- Multi-day bookings for guidesYour consecutive-day limit…set a maximum consecutive days value (from 1 to 7) on your profile. This caps how long any single multi-day request can be with you — a traveler can't request more days in a row than you've set, even…
- Paying in your currencyChoosing your display currency…Once you pick one, prices across the site (including guide profiles and your booking total) show as converted amounts in that currency. If you're signed in, we remember your choice for next time.
- Promo and referral codesWhere to enter a codeOn the booking request form on a guide's profile: click Got a discount code? under your special requests, enter the code and press Apply. You'll see the saving before you send the request. On the…
- Request and confirm a tour1. Fill in your tour detailsFrom a guide's profile, choose: The city for your tour (if the guide serves more than one). Your date and how many days (most tours are a single day; some guides allow multi-day bookings — see…
- Reviews for guidesWhere to see your reviews…Reviews. Published reviews about you also appear on your public profile, which travelers see when deciding whether to book.
- Save guides for laterHow to save a guideOn any guide's profile, tap the heart icon to save them. It's a one-tap action — no form to fill in. Tapping it again removes the guide from your saved list. [!NOTE] You need to be signed in as a…
- Saved cards and auto-chargeTurn on auto-charge for a booking…you have a saved card, the booking request form on a guide's profile shows a checkbox: "Automatically charge my saved card when the guide accepts." Turn it on for that specific request, and if the…
- Stay safe on your tourBefore your tourReview the profile. Read your guide's profile in full, including their tour description, languages, and past reviews from other travelers. Share your plans. Tell a friend or family member where…
- Taxes and your earningsIf your details change…worth updating the address and payout details in your payout profile to match. See Set up your payout details.
- Understand tour pricing…surprise line items at checkout — what you see on the guide's profile is what your total is built from.
- Verification documents for guides…guide on Rainbow Tour Guides is manually verified before their profile goes live. This keeps the community safe for travelers and guides alike. Here's exactly what we ask for and what happens to it.
- What is Rainbow Tour Guides…the city you're visiting, reviewed by our team before their profile goes live, ready to show you their city on your terms. Think of it as a friend in the city rather than a scripted group tour. You…
- What you need to become a guideWhat you'll need…isn't already on the platform, we'll add it when you apply. A profile photo. A clear, recent photo of your face. You'll add more photos (a cover image and a gallery) once your profile is live. Your…
- Where Rainbow Tour Guides operatesBrowse current destinations…by city if you already know where you're headed. Every guide profile lists the cities they serve, and some guides cover more than one, so it's worth checking a guide's profile even if you found them…
- Your application status, explainedApprovedIf you're approved, your profile goes live immediately and travelers can start booking you. Your verification documents are deleted from our systems the moment this happens. See After your…
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82 articles · Every article for travelers and guides.
Getting started
What Rainbow Tour Guides is, who it is for, and how it works.
- What is Rainbow Tour Guides
- How booking works for travelers
- How it works for guides
- How guides are verified
Planning and booking
Find a guide, send a request, and get ready for your tour.
Payments and refunds
Prices, checkout, currencies, cancellations, and refunds.
Becoming a guide
Apply, get verified, and build a profile travelers trust.
- What you need to become a guide
- How to apply to be a guide
- Verification documents for guides
- Your application status, explained
Running your tours
Manage requests, availability, prices, and payouts.
- Manage your guide profile and prices
- Guiding in more than one city
- Manage your availability and requests
- Accept or decline a booking request
Account and privacy
Sign in, manage settings, and control your data.
- Create and verify an account
- Sign in or reset your password
- Sign in with Google
- Change your email or password
Safety
Stay safe, recognise scams, and report a concern.
Troubleshooting
Fix sign-in, device, browser, network, and payment problems.
- I can't create an account
- I can't sign in
- A verification or reset email hasn't arrived
- The site isn't working on my phone or browser
Still need a hand?
Tell our support team what happened and include your booking reference if you have one. We reply within 1–2 business days.