Safety
Community standards
What we expect from everyone on Rainbow Tour Guides, and what's never allowed.
For travelers and guides1 min readUpdated September 24, 2026
Rainbow Tour Guides is a private tour marketplace, and everyone using it — traveler or guide — agrees to treat it that way. These standards exist to keep the platform safe, respectful, and focused on what it's for.
What Rainbow Tour Guides is for
Every booking is a private, in-person cultural tour: a guide showing a traveler around their city, based on shared interests and honest conversation about what to see and do.
What's never allowed
Also not allowed, for anyone using the platform:
- Any illegal activity.
- Harassment, discrimination, or hate speech, directed at anyone based on identity, appearance, or anything else.
- Sharing false information or misrepresenting who you are or what you're offering.
- Trying to get around platform fees or payment — for example, asking to be paid outside the platform. See Scams and off-platform payments.
Violations can result in an account being suspended or removed from the platform.
What we expect from guides
As part of applying, guides agree to a code of conduct that includes staying professional and sober during tours, using inclusive and affirming language, respecting personal space and physical boundaries, being transparent about pricing and what a tour includes, and never sharing a traveler's information or photos without their consent.
What we expect from travelers
Communicate honestly about your plans and expectations, treat your guide's time and local knowledge with respect, keep initial conversations on the platform, and follow the same standards around harassment, discrimination, and illegal activity. A guide is sharing their own city and time with you — the same courtesy you'd want as a guest anywhere applies here.
If you see something that doesn't fit
If a guide or traveler asks for something outside these standards, or you witness behavior that crosses a line, don't go along with it — end the interaction and let us know. See Report a safety concern.
Still need help?
Read our full safety guidelines. Reach our team through the contact form.
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