Running your tours
Manage requests, availability, prices, and payouts.
13 articles
For guides
- Manage your guide profile and pricesWhere to update your bio, photos, rates, and meeting points, and how your profile completion score works.
- Guiding in more than one cityHow to add or update the cities you offer tours in, and how they affect where travelers find you.
- Manage your availability and requestsHow to set your weekly schedule, block dates off, and why there's no rush to respond to a request.
- Accept or decline a booking requestWhat happens when you accept or decline a request, and how payment and chat unlock afterward.
- After a booking is confirmedWhat unlocks once a traveler has paid, and how to prepare for the tour.
- Multi-day bookings for guidesHow multi-day tours work, your consecutive-day limit, and how they show up on your calendar.
- Cancel a booking as a guideHow to cancel before and after payment, and why paid bookings need support's help.
- Reviews for guidesHow reviews work after a completed tour, when they publish, and how to leave one yourself.
- Why your profile isn't showingThe most common reasons your guide profile isn't visible to travelers, and how to fix them.
- How guide payouts workHow and when you're paid for completed tours, and where to track your earnings.
- Set up your payout detailsThe bank information you need to add before you can receive a payout.
- Payout timing and holdsWhy there's a short hold after a tour, and when to expect your money to arrive.
- Taxes and your earningsWhy you're responsible for your own tax obligations, and what to keep for your records.
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