Safety
Stay safe, recognise scams, and report a concern.
5 articles
For everyone
- Report a safety concernHow to tell us about harassment, unsafe behavior, or a policy violation, and what happens next.
- Stay safe on your tourPractical steps for travelers and guides before, during, and after a private tour.
- Community standardsWhat we expect from everyone on Rainbow Tour Guides, and what's never allowed.
- Scams and off-platform paymentsWhy every payment should stay on Rainbow Tour Guides, and how to spot a request to pay outside it.
- Phishing and fake messagesHow to recognize messages that aren't really from Rainbow Tour Guides, and what to do about them.
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