Stay safe on your tour

Rainbow Tour Guides builds several layers of protection into the platform itself — manual guide verification, locked messaging until payment, and locked-in pricing — but a few habits on your part go a long way too.

Before your tour

• Review the profile. Read your guide's profile in full, including their tour description, languages, and past reviews from other travelers.
• Share your plans. Tell a friend or family member where you're going, who with, and roughly when you expect to be back.
• Keep communication on the platform. Once your booking is confirmed, chat with your guide happens through Rainbow Tour Guides rather than a personal number or app, so there's a record of the conversation if you ever need to look back at it.

During your tour

• Meet in a public place. Tours should begin at the agreed meeting point — typically a public spot like a café, landmark, or transit stop, not a private address.
• Trust your instincts. If something feels off at any point, it's okay to end the tour early.
• Stay reachable. Keep your phone charged and consider sharing your live location with someone you trust for the duration of the tour.
• Set your boundaries clearly. Say plainly what you're comfortable with — a good guide will respect that without question.

For guides

The same instincts apply in reverse — meet travelers in public, trust your own read of a situation, and keep the conversation on the platform. Our code of conduct requires guides to stay professional, respect physical boundaries, and never share a traveler's information without consent. See Community standards.

After your tour

If anything felt wrong, even something minor, let us know. See Report a safety concern. Leaving an honest review also helps other travelers and guides make informed decisions.

Still need help?

For our full safety guidelines, see Safety guidelines. To reach our team, use the contact form.