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Running your tours · Your profile completion scoreManage your guide profile and pricesYour dashboard shows a profile strength score based on things like your cover photo, gallery size (at least 4 photos), bio, tagline, languages, specialties, pricing, and meeting point. A more…
Becoming a guide · Your profile photoPhotos that work on your profileAdded when you apply, this is your main headshot — the one travelers see on search cards and in their booking. Use a clear, recent photo of your face with warm lighting. Avoid group shots,…
Running your tours · Check these firstWhy your profile isn't showingIs your application approved? Your profile only appears publicly once your guide application has been approved. If you're still pending, see Application status and review. Have you hidden your own…
Becoming a guide · What makes a profile convertHow to write a great guide profile…a good place to signal that in your own words. Proofread. A profile with typos reads as less trustworthy, especially to a traveler meeting you for the first time.
Account and privacy · Guide profiles are publicWhat other people can seeA published guide profile shows photos, bio, tagline, tour description, languages, specialties, service cities, rates, meeting points, and published reviews. It's designed to help travelers evaluate…
Account and privacy · Traveler settingsManage account settings…details and photos live separately, under Personal Info in your profile.
Getting startedHow guides are verifiedNo guide profile goes live on Rainbow Tour Guides without going through our verification process first. This is one of the main ways we keep the marketplace safe and trustworthy for travelers.
Becoming a guide · The eight stepsHow to apply to be a guideBasics — Your name, profile photo, country, primary city, and any additional cities you guide in. You'll also add your sexual orientation, pronouns, and gender identity (you can choose to hide the…
Account and privacy · Your profile isn't browsableDiscretion and privacy for LGBTQ+ travelersTraveler profiles are never public. Nobody can search for or browse travelers the way you can browse guides — your profile is visible only to you and to a guide you actually have a booking with.…
Getting started · 1. Apply and build your profileHow it works for guides…a guide and work through the application, which covers your profile basics, an alignment agreement (affirming your connection to the LGBTQ+ community and agreeing to our code of conduct), your…
Running your tours · Declining a requestAccept or decline a booking request…anything else — you can decline it. Declining doesn't affect your profile or your standing as a guide in any way.
Becoming a guideAfter your application is approvedCongratulations — once your application is approved, your profile goes live immediately and travelers can start finding and booking you. Here's what to check first.
Account and privacy · TravelersChange your email or passwordChange your email: go to Personal Info under your profile, enter your new email, and confirm. We'll send a verification link to the new address — the change only takes effect once you open it, so…
Account and privacy · What happens to your dataDelete your account…out permanently and anonymizes identifying details on your profile — your name is replaced, your photos and bio are removed, and your account is marked as deleted. Your underlying profile row is kept…
Running your tours · Adding or removing a cityGuiding in more than one cityOpen Profile, find your basic info section, and update your primary city or your list of additional cities from there. Changes are saved as soon as you submit the form — there's no approval step or…
Running your tours · How you're paidHow guide payouts work…transfer, using the account details you save in your payout profile. We don't currently support Stripe, Wise, PayPal, or similar payment apps — it's a direct bank transfer only, so it's worth…
Running your tours · Your limitsManage your availability and requests…accept on a tour, from 1 to 8 travelers. Both are set from your profile and apply to every booking request you receive.
Running your tours · Your consecutive-day limitMulti-day bookings for guides…set a maximum consecutive days value (from 1 to 7) on your profile. This caps how long any single multi-day request can be with you — a traveler can't request more days in a row than you've set, even…
Running your tours · The timeline, step by stepPayout timing and holds…the hold clears, assuming no dispute and a complete payout profile. Included in a payout batch The next Wednesday after you become eligible. Money sent During that Wednesday's manual review and…
Running your tours · Where to see your reviewsReviews for guides…Reviews. Published reviews about you also appear on your public profile, which travelers see when deciding whether to book.
Running your toursSet up your payout detailsBefore any money can reach you, you need to fill in your payout profile — a one-time setup you can update anytime from Payouts.
Safety · Before your tourStay safe on your tourReview the profile. Read your guide's profile in full, including their tour description, languages, and past reviews from other travelers. Share your plans. Tell a friend or family member where…
Running your tours · If your details changeTaxes and your earnings…Guides account directly — but it's worth updating your payout profile's address and bank details to match. See Set up your payout details.
Becoming a guideVerification documents for guides…guide on Rainbow Tour Guides is manually verified before their profile goes live. This keeps the community safe for travelers and guides alike. Here's exactly what we ask for and what happens to it.
Getting startedWhat is Rainbow Tour Guides…the city you're visiting, reviewed by our team before their profile goes live, ready to show you their city on your terms. Think of it as a friend in the city rather than a scripted group tour. You…
Becoming a guide · What you'll needWhat you need to become a guide…isn't already on the platform, we'll add it when you apply. A profile photo. A clear, recent photo of your face. You'll add more photos (a cover image and a gallery) once your profile is live. Your…
Getting started · Browse current destinationsWhere Rainbow Tour Guides operates…by city if you already know where you're headed. Every guide profile lists the cities they serve, and some guides cover more than one, so it's worth checking a guide's profile even if you found them…
Becoming a guide · ApprovedYour application status, explainedIf you're approved, your profile goes live immediately and travelers can start booking you. Your verification documents are deleted from our systems the moment this happens. See After your…

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Showing articles for guides.

58 articles

Getting started

What Rainbow Tour Guides is, who it is for, and how it works.

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Planning and booking

Find a guide, send a request, and get ready for your tour.

All 2 articles

Becoming a guide

Apply, get verified, and build a profile travelers trust.

All 8 articles

Running your tours

Manage requests, availability, prices, and payouts.

All 13 articles

Account and privacy

All 10 articles

Safety

Stay safe, recognise scams, and report a concern.

All 5 articles

Troubleshooting

Fix sign-in, device, browser, network, and payment problems.

All 13 articles

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