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Straight answers for travelers and guides, from planning your first tour to fixing a sign-in problem.
Popular: payout, availability, verification, profile
11 results for “availability”
Clear search- Running your toursManage your availability and requestsYour availability controls when travelers can request a tour with you. You manage it from Availability.
- Getting started · A note on guide availability within a cityWhere Rainbow Tour Guides operatesEven in a city that appears on the platform, guide availability depends on how many local guides are active there and what days and durations they currently offer. Always check a specific guide's…
- Running your tours · No deadline, no penaltyAccept or decline a booking request…time, and requests don't expire on their own. See Manage your availability and requests.
- Running your tours · What changesAfter a booking is confirmed…appears on your calendar. The dates are now blocked on your availability automatically, so you won't get overlapping requests for the same time.
- Becoming a guide · What happens automaticallyAfter your application is approved…anything. You'll get a welcome email with links to your dashboard, availability, and payouts.
- Getting started · 1. Apply and build your profileHow it works for guides…conduct), your specialties and languages, your rates, your availability, your meeting points, identity verification, and your contact details. You can save your progress and come back to finish it.…
- Becoming a guide · The eight stepsHow to apply to be a guide…duration blank to skip offering it — see Choose a tour duration. Availability — The days of the week you're generally free, whether you're available for nightlife tours, the maximum number of…
- Account and privacy · Guide settingsManage account settings…public-facing tour profile — bio, photos, prices, service cities, and availability — is managed separately on your guide profile and dashboard pages, not in Settings.
- Running your tours · How it shows on your calendarMulti-day bookings for guidesA multi-day booking blocks every day it covers on your availability calendar once it's accepted or confirmed, not just the first day. That range is protected automatically — you won't receive…
- Getting started · What you can do as a guideWhat is Rainbow Tour Guides…allies can apply to become guides, set their own rates and availability, and welcome travelers to their city after passing our manual verification process. See How it works for guides.
- Planning and booking · Why chat is locked until thenWhen can I message my guide?…open-ended request, and it keeps early planning — pricing, availability, requests — on the record in your booking rather than scattered across messages.
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Showing articles for guides.
Getting started
What Rainbow Tour Guides is, who it is for, and how it works.
- What is Rainbow Tour Guides
- How it works for guides
- How guides are verified
- Who Rainbow Tour Guides is for
Planning and booking
Find a guide, send a request, and get ready for your tour.
Becoming a guide
Apply, get verified, and build a profile travelers trust.
- What you need to become a guide
- How to apply to be a guide
- Verification documents for guides
- Your application status, explained
Running your tours
Manage requests, availability, prices, and payouts.
- Manage your guide profile and prices
- Guiding in more than one city
- Manage your availability and requests
- Accept or decline a booking request
Account and privacy
Sign in, manage settings, and control your data.
- Create and verify an account
- Sign in or reset your password
- Sign in with Google
- Change your email or password
Safety
Stay safe, recognise scams, and report a concern.
Troubleshooting
Fix sign-in, device, browser, network, and payment problems.
- I can't create an account
- I can't sign in
- A verification or reset email hasn't arrived
- The site isn't working on my phone or browser
Still need a hand?
Tell our support team what happened and include your booking reference if you have one. We reply within 1–2 business days.