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18 results for “profile”
Clear search- Planning and bookingRead a guide profileA guide's profile is where you decide whether they're the right fit for your trip. Here's what each part means and where to find it.
- Account and privacy · Guide profiles are publicWhat other people can seeA published guide profile shows photos, bio, tagline, tour description, languages, specialties, service cities, rates, meeting points, and published reviews. It's designed to help travelers evaluate…
- Account and privacy · Traveler settingsManage account settings…details and photos live separately, under Personal Info in your profile.
- Getting startedHow guides are verifiedNo guide profile goes live on Rainbow Tour Guides without going through our verification process first. This is one of the main ways we keep the marketplace safe and trustworthy for travelers.
- Planning and booking · What "Starting from" means on a profileChoose a tour durationThe headline price you see at the top of a guide's profile is their lowest priced duration, not necessarily the one you'll end up choosing. If a guide's cheapest option is their 4-hour tour, that's…
- Account and privacy · Your profile isn't browsableDiscretion and privacy for LGBTQ+ travelersTraveler profiles are never public. Nobody can search for or browse travelers the way you can browse guides — your profile is visible only to you and to a guide you actually have a booking with.…
- Planning and booking · Compare a few profiles before you requestFind the right guideOnce you've shortlisted a few guides, open their full profiles to compare languages spoken, specialties, tagline, bio, and available tour durations. This is also where you'll see their meeting points…
- Account and privacy · TravelersChange your email or passwordChange your email: go to Personal Info under your profile, enter your new email, and confirm. We'll send a verification link to the new address — the change only takes effect once you open it, so…
- Account and privacy · What happens to your dataDelete your account…out permanently and anonymizes identifying details on your profile — your name is replaced, your photos and bio are removed, and your account is marked as deleted. Your underlying profile row is kept…
- Getting started · 1. Find your guideHow booking works for travelers…that guide before. See Find the right guide and Read a guide profile for tips.
- Payments and refunds · Choosing your display currencyPaying in your currency…Once you pick one, prices across the site (including guide profiles and your booking total) show as converted amounts in that currency. If you're signed in, we remember your choice for next time.
- Planning and booking · 1. Fill in your tour detailsRequest and confirm a tourFrom a guide's profile, choose: The city for your tour (if the guide serves more than one). Your date and how many days (most tours are a single day; some guides allow multi-day bookings — see…
- Planning and booking · How to save a guideSave guides for laterOn any guide's profile, tap the heart icon to save them. It's a one-tap action — no form to fill in. Tapping it again removes the guide from your saved list. [!NOTE] You need to be signed in as a…
- Payments and refunds · Turn on auto-charge for a bookingSaved cards and auto-charge…you have a saved card, the booking request form on a guide's profile shows a checkbox: "Automatically charge my saved card when the guide accepts." Turn it on for that specific request, and if the…
- Safety · Before your tourStay safe on your tourReview the profile. Read your guide's profile in full, including their tour description, languages, and past reviews from other travelers. Share your plans. Tell a friend or family member where…
- Payments and refundsUnderstand tour pricing…surprise line items at checkout — what you see on the guide's profile is what your total is built from.
- Getting startedWhat is Rainbow Tour Guides…the city you're visiting, reviewed by our team before their profile goes live, ready to show you their city on your terms. Think of it as a friend in the city rather than a scripted group tour. You…
- Getting started · Browse current destinationsWhere Rainbow Tour Guides operates…by city if you already know where you're headed. Every guide profile lists the cities they serve, and some guides cover more than one, so it's worth checking a guide's profile even if you found them…
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Showing articles for travelers.
Getting started
What Rainbow Tour Guides is, who it is for, and how it works.
- What is Rainbow Tour Guides
- How booking works for travelers
- How guides are verified
- Who Rainbow Tour Guides is for
Planning and booking
Find a guide, send a request, and get ready for your tour.
Payments and refunds
Prices, checkout, currencies, cancellations, and refunds.
Account and privacy
Sign in, manage settings, and control your data.
- Create and verify an account
- Sign in or reset your password
- Sign in with Google
- Change your email or password
Safety
Stay safe, recognise scams, and report a concern.
Troubleshooting
Fix sign-in, device, browser, network, and payment problems.
- I can't create an account
- I can't sign in
- A verification or reset email hasn't arrived
- The site isn't working on my phone or browser
Still need a hand?
Tell our support team what happened and include your booking reference if you have one. We reply within 1–2 business days.